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Safety Management System
Safety Management System
- Hazard reporting and non‑punitive reporting culture.
- Standard operating procedures for fueling, towing, and ramp operations aligned with FAA guidance and industry best practices.
- Regular safety meetings, training, and internal audits to drive continuous improvement.
Regulatory Awareness
Safety Management System
- 14 CFR Part 139 airport certification requirements.
- TSA and security coordination (where applicable).
- FAA grant assurances and airport minimum standards.
- Environmental obligations, including fuel storage, SPCC, and stormwater.
Training & Qualifications
Training & Qualifications
- We maintain structured initial and recurrent training for line service, customer service, and leadership roles, with documented curricula and checklists.
- Training emphasizes fuel quality control, ramp safety, human factors, and emergency response procedures consistent with FAA and industry best practices.
- Supervisors and key personnel are required to maintain current qualifications and complete periodic proficiency checks to ensure consistent, high‑standard operations.